Case Studies

Challenge

A global hospitality leader needed to centralize finance and accounting operations across 40 locations to reduce costs and improve efficiency while maintaining service quality.

Solution

Established a Shared Service Center (SSC) and led comprehensive transformation program including process standardization, technology implementation, and change management across all locations.

Technologies & Methodologies

Challenge

Manual invoice processing across multiple properties resulted in slow payment cycles, high error rates, and significant processing costs.

Solution

Implemented touchless invoice processing using AI and machine learning to automatically capture, validate, and process invoices with minimal human intervention.

Technologies & Methodologies

Challenge

Finance and accounting teams spent excessive time on repetitive manual tasks, limiting their ability to focus on strategic initiatives and value-added activities.

Solution

Created an Intelligent Automation CoE to identify, prioritize, and deliver 30 automations in 1 year using RPA and intelligent automation technologies.

Technologies & Methodologies

Challenge

Franchisees lacked a centralized support system, leading to inconsistent service delivery, delayed issue resolution, and operational inefficiencies.

Solution

Delivered a comprehensive franchisee helpdesk solution using low-code platforms (ServiceNow and CORA) enabling rapid deployment and easy customization.

Technologies & Methodologies

Challenge

Complex multi-technology AP processes with low on-time payment rates and manual data entry across multiple systems.

Solution

Implemented comprehensive automation using OCR for invoice capture, web scraping for vendor portals, and SAP automation for payment processing.

Technologies & Methodologies

Challenge

Fragmented finance and accounting operations across EMEA and North America led to inconsistent processes, duplicate efforts, and high operational costs.

Solution

Consolidated EMEA operations with North America, standardized processes, and implemented shared services model with unified technology platforms.

Technologies & Methodologies

Challenge

Inaccurate demand forecasting led to inventory issues, stockouts, and excess inventory costs impacting profitability and customer satisfaction.

Solution

Created predictive demand forecasting model using advanced analytics and machine learning to improve forecast accuracy and optimize inventory levels.

Technologies & Methodologies

Challenge

Healthcare provider needed to reduce operational costs while maintaining compliance and improving patient service delivery.

Solution

Established Intelligent Automation CoE and delivered 13 automation solutions in 6 months using UiPath RPA platform.

Technologies & Methodologies

Challenge

High operational costs and inefficiencies in IT operations across multiple service delivery areas requiring systematic improvement.

Solution

Mentored and delivered multiple LEAN projects including mainframe automation, MTTR reduction, and WSH automation.

Technologies & Methodologies

Challenge

Lack of real-time visibility into factory material productivity, leading to waste, inefficiencies, and delayed decision-making.

Solution

Delivered comprehensive factory material productivity portal using low-code development platform for rapid deployment and flexibility.

Technologies & Methodologies

Challenge

High volume of invoice processing and AP helpdesk inquiries requiring manual intervention and causing delays in payment cycles.

Solution

Implemented intelligent automation workflow to automate invoice processing and AP helpdesk functions using workflow automation and AI.

Technologies & Methodologies

Challenge

Inconsistent master data across systems leading to reporting errors, compliance issues, and operational inefficiencies.

Solution

Implemented comprehensive Master Data Management practices including data cleanup, definitions, maintenance protocols, and governance framework.

Technologies & Methodologies